Shipping policy

Shipping Policy

Thank you for shopping with LineSets.com. This policy explains our shipping and delivery practices.

Processing Time

Most orders are processed and leave our warehouse within 1 business day after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Carrier

We ship orders exclusively using UPS. Shipping services and delivery times vary based on the UPS service selected at checkout and the delivery destination.

Shipping Costs

We offer FREE standard shipping on all orders over $99 shipped within the contiguous United States (lower 48 states).

Orders under $99 incur shipping charges calculated at checkout based on order weight, package dimensions, and destination. All applicable shipping charges are displayed before you complete your purchase.

Delivery Time

Delivery times are estimates provided by UPS and are not guaranteed. LineSets.com is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

Shipping Locations

We currently ship only to addresses within the contiguous United States (lower 48 states). We do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time.

Oversized or Special Handling Shipments

Some large or heavy items may require special handling or shipment via UPS Freight. In such cases, additional fees may apply and will be clearly displayed at checkout prior to purchase.

Order Tracking

Once your order ships, you will receive a confirmation email with UPS tracking information when available. Tracking updates are provided directly by UPS and may take time to appear.

Incorrect or Undeliverable Addresses

Please ensure your shipping address is accurate at checkout. LineSets.com is not responsible for orders delayed or returned due to incorrect or incomplete address information provided by the customer. Additional shipping charges may apply for re-shipment.

Lost or Damaged Shipments

If your order arrives damaged, please contact us immediately at info@linesets.com with photos of the damage so we can assist you. Claims must be reported promptly after delivery.

Contact Us

If you have any questions regarding shipping, please contact us at:

LineSets.com  
Email: info@linesets.com  
Phone: 800-413-5268